Your account-scoped data and memberships are removed. A household shared with other members is retained for them and transferred to another member instead of destroying their data.
Delete from within the App
The fastest way to delete your account is directly in the FreshTrack app. This immediately initiates the deletion process.
Open FreshTrack
Launch the app and make sure you are signed in with the account you want to delete.
Go to Settings
Tap the Settings icon (âī¸) in the bottom navigation bar or profile screen.
Tap "Delete Account"
Scroll to the bottom of Settings and tap Delete Account. Read the confirmation dialog carefully.
Confirm deletion
Read the warning, tap the red Delete forever button, and complete the Google or Apple sign-in check when prompted. The deletion process begins immediately.
When the request completes, your Firebase account and account-scoped data have been removed and you are signed out.
Request Deletion by Email
If you no longer have access to the app, you can request account deletion by emailing us.
Send an email to bilalmanisa@gmail.com from the email address associated with your FreshTrack account with the subject line "Account Deletion Request". Please include your name and the email address linked to your account. We will confirm deletion within 5 business days and complete it within 30 days.
Delete Your Data Without Closing Your Account
You can also delete your FreshTrack data while keeping your account:
- In the app: delete any inventory item or shopping-list entry at any time â deletions sync to the cloud and remove the data from our servers.
- By email: send a request to bilalmanisa@gmail.com with the subject line "Data Deletion Request" from the email address associated with your FreshTrack account, and tell us which data you want removed (for example: all inventory and shopping-list data). We will confirm within 5 business days and complete the deletion within 30 days. Your account and Pro subscription remain intact.
What Data Is Deleted
| Data | Action | Timeline |
|---|---|---|
| Firebase Authentication account (email, name, photo) | Permanently deleted | When the request completes |
| Inventory and shopping data in a household with no other members | Permanently deleted | When the request completes |
| Saved recipes and recipe import usage | Permanently deleted | When the request completes |
| Your household memberships | Permanently deleted | When the request completes |
| Pro subscription entitlement (Firestore) | Permanently deleted | When the request completes |
| Household data shared with remaining members | Retained for those members; ownership transferred | Until the household's new owner deletes it or all members leave |
| Aggregated, anonymized analytics events | Retained (no personal identifier) | Up to 14 months (Firebase Analytics requirement) |
Note on subscriptions: Deleting your FreshTrack account does not automatically cancel your App Store or Google Play subscription. You must cancel the subscription separately through your platform's subscription management settings to stop future billing.
Cancelling Your Subscription
To stop being billed for FreshTrack Pro, cancel the subscription in your app store:
iPhone / iPad: Settings â [your name] â Subscriptions â FreshTrack â Cancel Subscription.
Android: Google Play Store â Profile icon â Payments & subscriptions â Subscriptions â FreshTrack â Cancel.
Subscription refunds are handled by Apple or Google according to their policies. We do not issue refunds directly. Apple refund requests: reportaproblem.apple.com. Google Play refund requests: Google Play Help.
Need Help?
If you have any questions about account deletion or data removal, contact us:
We respond within 5 business days. For faster help, include "Account Deletion" in the subject line.
đŦ Visit the Support page